DELIVERY TERMS
We ship our products only to trusted and reliable transport companies: DPD, FedEx, GLS and UPS. Shipping costs are calculated individually and depend on the type of product and delivery address.
DELIVERY TIME
Delivery within the UK typically takes 3-7 working days. Please allow an additional 2 to 5 days for production.
SHIPPING COSTS
Delivery within the UK is free if the order amount exceeds 50£. Shipping costs to the UK and other countries can be found on the checkout page.
DELIVERY METHODS
We ship our products by transportation companies: DPD, FedEx, GLS and UPS. All orders are dispatched via courier services to the address provided during checkout.
DELIVERY LOCATIONS
We offer delivery to all European countries, the USA and Canada.
ORDER TRACKING POLICY
Once your order is handed over to the delivery service, you will receive an email containing a tracking link.
If you haven’t received the email, please contact us via info@tapeko.co.uk for assistance.
PRODUCT PRICES
The prices displayed on our website product cards represent the cost for the minimum ordering area (1 m2) of the most popular material.
Your final product price is determined by several factors, including the order area, selected material, and any additional options chosen during the order process.
Upon receiving an order, we routinely review product prices. If we identify an error in the pricing of the products you ordered, we will promptly contact you to provide the option to proceed with the purchase at the corrected price or cancel your order. We will not process your order until we receive your response. If we are unable to contact you using the provided contact information at checkout, we will consider the order canceled and notify you accordingly in writing.
All prices are quoted in GBP and include taxes. Delivery to the UK is included in the order price, while delivery to other countries is charged separately.
PAYMENT METHODS
We use only reliable and secure payment methods on our website. Choose the one that best suits your needs: Klarna, Credit/Debit Cards, PayPal, Stripe.
ONLINE PAYMENT BY CARD: We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover, and JCB. Your card details are processed securely, ensuring a safe and seamless transaction experience.
PAYPAL: PayPal offers a secure and convenient way to pay for your order. Simply log in to your PayPal account during checkout to complete your purchase without sharing your financial details.
KLARNA: Klarna provides flexible payment options to suit your preferences. You can choose to pay now, pay later, or split your payment into installments. Klarna ensures a secure transaction process and offers buyer protection for added peace of mind.
STRIPE: Stripe supports several card brands, from large global networks to local networks. By choosing Stripe, you can pay with cards from various brands without any additional settings, including:
- American Express
- China UnionPay (CUP)
- Discover & Diners Club
- eftpos Australia
- Japan Credit Bureau (JCB)
- Mastercard
- Visa